Fruitful Friday..

Was supposed to stay at home on Friday but was dragged out of the house by a phone call in the morning. I must say I had a rather fruitful day. Went to get my hair cut (feel much lighter now), and coincidentally, Serene was at that area too. I think the last time I saw her was when we had the disastrous meal at the Swiss restaurant. Also, met up with Roddick for dinner and to settle scores with the deceitful travel agency. Was quite shocked when I saw the manager. I was expecting some ah beng but he turned out to be a middle age man wearing a shirt and tie. Somehow, I didn't scold him as much as I wanted. Anyway, he was rather helpful. Much better than his 2 idiotic and irresponsible employees. He managed to get us a $100 discount each from booking with another travel agency. Anyhow, that would be the first and last time I'm going to have any dealings with that travel agency. A firm should not only care about profit maximizing at the expense of lying and cheating its customers. If you tell your customers something, you had better make sure you mean it. If you can't, don't make empty promises. Don't give me some cock and bull story when you can't fulfill them. I'm not some uneducated and ignorant person who buys your whole load of crap. Don't they know that trust and reputation is much more important than profit margins? Anyway, despite the rather unpleasant experience, I learnt a valuable lesson: Always trust your first instincts.